Fucoidan AF Premium Shipping, Delivery & Return Policy

Estimated Delivery Time

The estimated delivery time varies depending on the destination. Please refer to the table below for general delivery guidelines within Japan.

Delivery to remote island areas may take approximately 3 to 8 days.

For more precise delivery estimates, please check the Japan Post delivery schedule (enter 816-0801 as the origin postal code). Check delivery date (Japan Post)

Preferred Delivery Time

You may specify your preferred delivery time from the available time slots when placing your order. If no time is specified, the package will be delivered at the earliest available time.

Shipping Fees

We offer free shipping throughout Japan. All domestic shipping and handling fees are covered by our company.

For international orders, shipping costs are the responsibility of the customer. Please refer to the following pages for details: Overseas Shipping Information / EMS Shipping Rates

If you have any questions regarding shipping, please contact us via our inquiry form.

Returns and Exchanges

If you wish to return a product, please be sure to contact us in advance by phone or via our inquiry form.

Returns are accepted within 8 days of delivery only if the product remains unopened. In such cases, return shipping costs will be borne by the customer.

If the product is defective or damaged, please contact us immediately. We will promptly replace it with a new product. In such cases, please return the item using cash on delivery.

Return Shipping Fees

For returns or exchanges due to defects or damage, we will cover the return shipping costs. For returns based on customer preference, shipping fees will be the customer’s responsibility.